Entry
One editor records the source against all eleven register fields and drafts the plain-language definition. Nothing proceeds without a documented collection method.
Independent public information organisation · Ottawa, Ontario · Published in English and French
Standards
How material reaches this platform, who checks it, how often it changes, and what happens when it turns out to be wrong. This document is the standard our editors are held to, published in full because a claim about method that cannot be inspected is not worth much.
Five commitments that constrain everything else in this document.
What we accept, what we decline, and how each source is recorded.
Every source is recorded with eleven fields: publisher, title, publication date, reference period, geography, collection method, coverage or response rate, revision status, licence, retrieval date and the editor who entered it. The register is what makes the provenance line under each chart possible, and it is the first thing an editor consults when a figure is challenged.
Municipal sources are the second largest group and by far the most work: they are the least standardised and the most likely to change schema between releases.
Who checks what, and at which point.
One editor records the source against all eleven register fields and drafts the plain-language definition. Nothing proceeds without a documented collection method.
A second editor repeats the entry from the original document without seeing the first. Discrepancies are resolved against the source, not by discussion.
A third reader who did not touch the data reads the panel cold and states what they think it says. If that differs from what it does say, the panel is rewritten.
The managing editor signs off. Sign-off is recorded with a name and a date and is retained for seven years.
Stage 3 is the stage most often skipped elsewhere and the one that catches the most errors here. A chart can be technically correct and still leave almost every reader with a false impression, usually because of an axis choice, a missing denominator, or a title that asserts more than the data supports. A reader who knows nothing about the panel is the only reliable detector of this.
How often each series changes, and what happens on a refresh day.
Series follow the cadence of their source, not a schedule of ours. A monthly source produces a monthly indicator; an annual survey produces an annual one. Every panel states its cadence and the date of its last update, so a reader never has to infer how fresh a figure is.
On a refresh day an editor retrieves the new release, checks it against the recorded schema, and looks for four things: a change in definition, a change in geography, a revision to previously published periods, and a change in coverage. Any of the four stops the automatic refresh and sends the series back to Stage 1. In 2025 this happened eleven times across thirty-six indicators.
The three irregular indicators depend on survey cycles that are not on a fixed schedule. Their panels say when the last cycle completed and do not imply a next one.
The tests a panel must pass before it publishes.
What we build to, and how it is tested.
We build to WCAG 2.2 Level AA and test against it. For the material on this platform the requirements that matter most are the ones about charts, because a chart is where accessibility is most often abandoned.
Testing combines automated checks on every build with manual keyboard and screen-reader passes on each new panel type. Two external reviewers audit the platform annually. Findings, including open ones, are listed in the accessibility statement.
Two different things, handled differently.
A revision is a change made by the original source. Statistical agencies revise routinely as late returns arrive and as seasonal adjustment models are re-estimated. When a source revises, we adopt the revised value, mark the affected panel, and record the previous value in the revision log. A revision is not an error and is not treated as one.
A correction is a change made because we got something wrong: a transcription error, a wrong unit, a misapplied definition, or a description that misrepresented what the figure showed. Corrections are published with the date, the previous value, the corrected value, and a plain statement of what went wrong. We do not quietly edit pages.
Write to info@whab.digital with the page address and what you believe is wrong. We acknowledge within two business days. If the report is confirmed, the correction publishes within five business days of confirmation. If it is not confirmed, we write back explaining why, and that exchange is retained.
We publish this chart because an organisation that never reports a correction is either not looking or not telling. The useful signal is the direction of the corrections series, not its absence.
Who pays, and what that buys them.
Whab is funded by institutional memberships from libraries, school boards, municipalities and universities; by two philanthropic foundations under multi-year unrestricted grants; and by fees for accessibility and data-presentation training delivered to public bodies.
No funder reviews material before publication. No funder may commission a report on a subject in which it has a direct interest. Funding sources above five per cent of annual revenue are named in the annual disclosure. We accept no advertising and no sponsored content, and we do not sell reader data.
Staff may not hold paid roles with organisations whose material appears on the platform. Where an editor has a prior association with a source, the panel records it and a different editor performs the independent check.